Outsourced Server Support

 

Have 10 to 15 servers and need 24/7 peace of mind ???Get our Per Server Plans

The linux and windows web hosting support services are managed 24/7 by Supportlobby Shared Team , handling all your heldesk tickets and proactively monitoring and securing your servers

Service Provided Shared Semi Dedicated Priority Support
24/7 Support Yes Yes Yes
24/7 Server Monitoring Yes Yes Yes
Immediate Server Reboots Yes Yes Yes
Helpdesk support Yes Yes Yes
Response time 1 Hour 45 Mins 30 Mins
Resolution time 6 Hours 4 Hours 3 Hours
No of Domains Unlimited Unlimited Unlimited
No of Tickets Unlimited Unlimited Unlimited
Security Audits Bimonthly Monthly Monthly
Security Hardening Yes Yes Yes
Service Optimisations Yes Yes Yes
Management Type Reactive Proactive Proactive
Backup Management Yes Yes Yes
Level 1 Yes Yes Yes
Level 2 Yes Yes Yes
Level 3 Additional Yes Yes
Server Restoration Additional Yes Yes
Server migrations Additional Yes Yes
Price per Linux Server 100 USD 150 USD 180 USD
Price per Windows Server 120 USD 170 USD 200 USD
Clients who doesn’t require helpdesk support for end users please contact our sales team for a quote.

 

 


OUR SERVICES
OUR TECHNOLOGIES