Helpdesk Support

Supportlobby caters to all helpdesk support services and web hosting support services, irrespective of the type of the helpdesk system. The helpdesk support services are based on the number of tickets created by the customer and classifications made a Level 1,Level 2 and Level 3 tickets. Be it Cpanel support, Directadmin support , no-panel support, windows server support ,SupportLobby engineers work as a team for any tickets posted by the customer, to ensure that the proper resolution is met, under reasonable cost.

Per Ticket Plan

  • Charge based on number of tickets
  • Supports cPanel,DirectAdmin and Plesk control panels.
  • Support for both Windows and Linux servers
  • Support for L1 and L2 issues
  • Transparent Support
  • Reactive Support

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Per Server Plan

  • Charge based on number of servers
  • Supports all control panels.
  • Support for unlimited tickets
  • Support both Windows and Linux servers
  • Complete server management is included
  • Transparent Support
  • Proactive support

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